Why Dealers Choose Dockmate: It’s About More Than Just the Product

At Dockmate, we’ve always said that boating isn’t just about technology—it’s about people. Our systems are designed to deliver safety, confidence, and convenience, but the relationships we build with our dealers and customers are what truly set us apart.

Recently, we received a note from one of our valued partners that perfectly captures why they continue to choose Dockmate over the alternatives.

“First of all, thank you so much for today. According to Bill and Brett, the customer is very happy. There is a reason we use Dockmate over the others. Days like today and the weeks leading up to it are what keep us wanting to do business with Dockmate. We have met every one of you, which is huge for me when selling someone’s product—that goes a long way with us.”

This testimonial goes beyond satisfaction with the product. It highlights what we believe is the true strength of Dockmate: our people.

Support That Goes the Extra Mile

From training sessions to troubleshooting calls, our team is committed to standing shoulder to shoulder with dealers and customers alike. Every interaction, no matter how big or small, builds trust.

Our partner continued:

“From the training sessions, phone calls for troubleshooting, quotes from Spencer and Jeremy, Josh stopping by just to chat and leave a hat, Victor always being there for us, Dabrien always there when we need a quick answer, Bill for everything in between and even talking to Marc about planes—that means everything to myself, Mark, and Brett. We do appreciate each of you and will always push your product for those reasons.”

More Than a Product, It’s a Partnership

These words remind us that Dockmate is more than a remote control system—it’s a network of people who care deeply about the experience of boating. We don’t just ship a box; we deliver confidence, service, and real human connection and at the end of the day, that’s what matters most. The dealer is happy, the customer is happy—and together, we’re creating what Dockmate is all about: a better boating experience.