Welcome Aboard: Why Every Dockmate Owner Starts with a Complimentary Orientation

Buying a boat is never just a purchase. It’s a commitment to experiences, confidence, and time well spent on the water. When you buy a  boat that is already equipped with Dockmate, whether brand new from the builder or already installed on a pre-owned vessel, one thing matters more than anything else from day one: knowing exactly how to use it with confidence.

That’s why Dockmate U.S. offers every new Dockmate owner a complimentary 2-hour Dockmate Orientation with a certified partner.

Because great technology deserves a great handoff.

Dockmate Is Powerful. Understanding It Makes It Transformational.

Dockmate is designed to remove stress from docking, but like any precision system, its true value comes alive when the operator understands how it works with their specific boat.

Every Dockmate installation is custom-configured. Controls, thrusters, engines, safety systems, and integrations are calibrated to the vessel, not pulled off a shelf.

The orientation ensures you don’t just have Dockmate.

You know it.

What the Complimentary Orientation Includes

During your orientation, a Certified Dockmate Partner will meet with you and walk through your system in real-world terms, on your boat.

The session includes:

• A hands-on walkthrough of your Dockmate system

  
  

• Review of operation, features, and safety functions

  
  

• Best practices for docking in wind, current, and tight spaces

  
  

• Time for questions so you can operate with total confidence

  
  

Dockmate U.S. covers the cost of this orientation in full.

No pressure. No fine print. Just support.

Transparency Comes Standard

If during the orientation you request adjustments or configuration changes beyond the walkthrough, those discussions happen directly with your certified partner.

Any additional work is clearly explained before moving forward and may be billable at the partner’s discretion.

Clear communication. No surprises. Just professionalism.

A Dealer Network You Can Trust

Once you complete the Orientation Form, the Dockmate Team connects you with the certified partner closest to your boat.

That partner isn’t just an installer. They’re part of the Dockmate family. Trained, supported, and held to a standard that reflects the brand you chose.

Wherever your boat is, help is never far away.